PRIVACY POLICY

1. Who We Are

Dr. Debt is an AI-powered corporate debt intelligence product of Truework Capital (“Truework”, “we”, “us” or “our”). This Privacy Policy applies to personal information collected through the Dr. Debt website, diagnosis request form, email verification process and related communications.

2. Information We Collect

When you request a Dr. Debt Diagnosis, we may collect:

• Company name.
• Contact person's name.
• Designation or role.
• Mobile number.
• Corporate email address.
• Email verification / OTP information and related verification records.
• Consent records, including date/time and the version of the applicable terms or notice.
• Information you voluntarily provide in communications with us.
• Limited technical information necessary to operate and secure the website, such as IP address, browser/device information, timestamps and basic website activity logs, where collected by our hosting, security, analytics or infrastructure providers.

3. Information We Generally Do Not Require

No financial data is required to request the initial Dr. Debt Diagnosis. We do not ask you to upload your loan statements, bank statements or other confidential financial documents as a condition of submitting the initial request.

4. How We Use Your Information

We may use personal information to:

• Verify your email address and record consent.
• Process and respond to your Dr. Debt Diagnosis request.
• Prepare, review and deliver the Debt Diagnosis Report.
• Communicate with you about the request, including clarification where necessary.
• Maintain records of requests, consents and communications.
• Operate, secure, troubleshoot and improve the Dr. Debt website and service.
• Prevent fraud, abuse, unauthorised access and security incidents.
• Comply with applicable legal, regulatory, tax, accounting or law-enforcement requirements.

5. AI-Assisted Processing

Dr. Debt uses AI-assisted systems to analyse information relevant to the Debt Diagnosis. Such systems may process information submitted through the service and information gathered through lawful research for the purpose of generating analytical outputs. We take reasonable steps to ensure that AI-assisted outputs are subject to appropriate human review before a Debt Diagnosis Report is delivered. We do not intend to use personal information submitted through the diagnosis form to train a publicly available general-purpose AI model unless we obtain an appropriate legal basis and, where required, consent.

6. Publicly Available Information

As part of the diagnosis, we may research publicly available information relating to the company, its business and its publicly disclosed debt or financial information. The fact that information is publicly available does not mean that we will collect or use every available item; we use information that is reasonably relevant to the diagnosis.

7. Sharing and Disclosure

We may share or provide access to personal information only where reasonably necessary for the purposes described in this Policy, including with:

• Authorised employees, partners and debt/finance professionals involved in preparing or reviewing the diagnosis.
• Technology, hosting, email, OTP, analytics, security and other service providers who process information on our behalf.
• Professional advisers, auditors or consultants where reasonably necessary.
• Government authorities, courts, regulators or law-enforcement bodies where disclosure is required or permitted by law.

We do not sell your personal information to third parties for their independent marketing purposes.

8. Confidentiality

We understand that corporate finance information can be commercially sensitive. We aim to restrict access to information submitted through Dr. Debt to persons and service providers who need it for the purposes described in this Policy, subject to applicable law and contractual arrangements.

9. Data Security

We maintain reasonable technical, organisational and procedural safeguards designed to protect personal information against unauthorised access, disclosure, alteration, loss or misuse. No electronic transmission or storage system can be guaranteed to be completely secure.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing the service, maintaining business and consent records, resolving disputes, enforcing agreements and complying with legal or regulatory obligations. When information is no longer required, we may delete, anonymise or securely dispose of it, subject to applicable retention requirements.

11. Your Rights and Choices

Subject to applicable law, you may have rights relating to your personal information, including the right to request access, correction, updating, deletion/erasure where applicable, information about processing, and withdrawal of consent where consent is the legal basis for processing. You may contact us using the details below to exercise applicable rights or raise a privacy concern. Withdrawal of consent may not affect processing that is lawfully required or permitted on another legal basis, and may affect our ability to continue providing a requested service.

12. Cookies and Similar Technologies

The Dr. Debt website may use cookies or similar technologies that are necessary for website operation, security, preferences, analytics or performance, depending on the tools enabled on the website. Where required by applicable law, appropriate notice or consent mechanisms will be provided.

13. Children

Dr. Debt is intended for businesses and professionals and is not directed to children. We do not knowingly seek to collect personal information from children through the diagnosis request process.

14. Third-Party Links and Services

The website or communications may contain links to third-party websites or services. Their privacy practices are governed by their own policies, and we are not responsible for their independent processing of personal information.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our service, technology, business practices or applicable law. The updated version will be published on the website with a revised effective date.

16. Contact Us

For privacy questions, requests or complaints, contact:

Truework Capital

Email: contact@truework.in

Phone: +91 86574 54019